Voice

SIP Trunking

Enterprise-grade voice connectivity at scale

Replace your legacy PSTN and ISDN lines with carrier-grade SIP trunks delivered over our own redundant voice network. Unlimited concurrent channels, HD codecs, sub-second failover, and direct interconnects with tier-1 US carriers — on transparent per-channel or per-minute pricing that scales with your business rather than locking you into contracts.

Unlimited concurrent call channels
HD voice codecs — G.722, Opus, G.711, G.729
Geographic, non-geographic and toll-free numbers
Uptime SLA with automatic failover
Real-time call analytics and CDR portal
Direct Inward Dialing (DID) at scale
International origination & termination
Number porting with zero downtime
Cut telecom costs by up to 60%
No hardware investment required
Instant provisioning within minutes
Works with any SIP-compatible PBX

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Everything SIP Trunking includes

Every trunk is delivered from a geo-redundant SIP core with the full carrier feature set enabled — registration or IP authentication, encryption, fraud control, and full API management included as standard.

56+
Capabilities
6
Categories
$0
Add-on fees

Connectivity & Provisioning

9 features
  • IP-authenticated or registration-based trunks
  • Multiple SIP endpoints per trunk
  • Static IP, dynamic IP and NAT traversal support
  • SIP over UDP, TCP and TLS
  • Configurable SIP port and transport per trunk
  • Elastic channel bursting above committed capacity
  • Instant self-service trunk provisioning
  • Dedicated or shared trunk groups per site
  • IPv4 and IPv6 signalling

Voice Quality & Codecs

9 features
  • HD wideband audio via G.722 and Opus
  • G.711 µ-law/A-law and G.729 for low bandwidth
  • Codec negotiation and transcoding on our network
  • T.38 fax relay with G.711 fallback
  • RFC 2833 and SIP INFO DTMF
  • Jitter buffering and packet loss concealment
  • MOS scoring on every call leg
  • QoS/DSCP marking end to end
  • Comfort noise and silence suppression control

Numbering & Porting

9 features
  • Local DIDs across all US rate centres
  • Toll-free numbers (800, 833, 844, 855, 866, 877, 888)
  • International DIDs across major markets
  • Bulk DID ordering via portal or API
  • Zero-downtime number porting (LNP)
  • Dedicated porting project manager
  • CNAM registration and outbound caller ID branding
  • E911 registration and address management
  • Number reservation and quarantine control

Routing & Resilience

9 features
  • Geo-redundant SIP proxies across multiple regions
  • Sub-second automatic failover between endpoints
  • Priority and weighted load balancing across trunks
  • Failover to mobile or PSTN on outage
  • Least cost routing across tier-1 carriers
  • Automatic carrier re-routing on congestion (SIP 503/408)
  • Time-of-day and percentage-based routing
  • Disaster recovery routing per DID
  • Anycast SIP entry points for lowest latency

Security & Fraud Prevention

10 features
  • TLS 1.3 signalling encryption
  • SRTP media encryption
  • IP access control lists per trunk
  • SIP digest authentication with strong credentials
  • Real-time toll-fraud detection and auto-suspension
  • Configurable spend caps and credit limits
  • Destination allow/deny lists by country and prefix
  • Concurrent channel limits per trunk
  • DDoS-protected SIP edge
  • STIR/SHAKEN attestation on outbound calls

Management, Reporting & API

10 features
  • Live channel utilisation dashboard
  • Searchable CDR with CSV export
  • ASR and ACD quality reporting per route
  • Real-time active call monitoring
  • SIP ladder diagrams for call troubleshooting
  • Usage alerts and threshold notifications
  • REST API for trunks, DIDs and CDR
  • Webhooks for call events and alerts
  • Per-trunk and per-site invoicing breakdown
  • Interoperability with any SIP PBX — FreePBX, 3CX, Asterisk, FusionPBX, Teams Direct Routing

Every feature above is included on all SIP Trunking plans — no premium tiers, no per-feature licensing.

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Built to carrier standards

Full protocol and platform detail for your technical team. Need something not listed here? Our voice engineers will confirm compatibility before you commit.

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Signalling protocols
SIP over UDP, TCP, TLS 1.3
Media
RTP / SRTP, symmetric RTP supported
Codecs
Opus, G.722, G.711 µ-law/A-law, G.729
Fax
T.38 relay with G.711 pass-through fallback
DTMF
RFC 2833, SIP INFO, in-band
Authentication
IP ACL or SIP digest registration
Concurrent channels
From 2 to unlimited, burst capable
Uptime SLA
Backed by financial service credits
Provisioning time
Under 15 minutes for new trunks
Number porting
Typically 5–10 business days, zero downtime
Compliance
STIR/SHAKEN, E911, CPNI
Support
24/7/365 US-based voice engineering team

SIP Trunking questions, answered

Yes. Our trunks are standards-based SIP and interoperate with any SIP-capable system — FreePBX, Asterisk, FusionPBX, 3CX, Avaya, Cisco, Mitel, and Microsoft Teams Direct Routing. Our engineers provide tested configuration templates for the common platforms and will assist with cutover at no extra cost.

There is no hard ceiling. You commit to a channel count that matches your normal busy-hour traffic and we allow bursting above it so seasonal peaks never produce busy tones. Channel usage is visible live in the portal and you can raise your commitment at any time from the same screen.

Yes. We port geographic, non-geographic and toll-free numbers from any US carrier at no charge, and a dedicated porting manager runs the project end to end. Numbers stay live on your old carrier until the port completes, so there is no downtime during the switch.

Failover is automatic. You can define backup SIP endpoints at a second site, and if none respond we divert inbound calls to mobile numbers or the PSTN within a second. Failover destinations are configured per DID, so different departments can route to different fallbacks.

Every trunk runs behind IP access control lists and TLS-authenticated signalling, with real-time anomaly detection on call volume, destination and spend. Suspicious traffic triggers an alert and automatic suspension before losses accumulate. You can also set hard spend caps and block entire countries or prefixes.

You choose per-channel pricing with unlimited domestic calling, or per-minute pricing with no channel commitment. Both are billed monthly in arrears with a full CDR breakdown per trunk and per site, and there are no long-term contracts or early-termination fees.

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